Shipping policy
Shipping Policy
Processing & Lead Times
All nails are handmade to order. Please allow 1-3 business days for your set(s) to be designed and prepared before shipment.
All nails are handmade to order. Please allow 1-3 business days for your set(s) to be designed and prepared before shipment.
Domestic Shipping (USA Only)
We ship to all 50 states via USPS.
We ship to all 50 states via USPS.
- Standard Shipping: 3–7 business days — $5
- Expedited Shipping: 1–3 business days — $10
- Free Shipping: Available on orders over $100.
Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24 hours for the tracking information to update.
Once your order has shipped, you will receive an email with a tracking number. Please allow 24 hours for the tracking information to update.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us, the customer is responsible for additional shipping fees to resend it.
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us, the customer is responsible for additional shipping fees to resend it.
Lost or Damaged Items
E. Jo Nails is not liable for items lost, stolen, or damaged during transit. If your package is marked as "Delivered" but you haven't received it, please contact your local USPS office to file a claim.
E. Jo Nails is not liable for items lost, stolen, or damaged during transit. If your package is marked as "Delivered" but you haven't received it, please contact your local USPS office to file a claim.